PRIVACY POLICIES
iPeau Canada Privacy Policies
This Privacy Policy describes how Janmarini.ca ( “we,” or “our”) may collect, use, process and/or share information about you and how you can exercise your privacy rights regarding that information. The Policy applies to persons who access our website www.janmarini.ca and/or any social media platform(s), participate in our programs, or otherwise communicate with us as discussed below.
By scrolling this page, clicking a link or continuing to browse our website, or accessing any social media platform pertaining to janmarini.ca, you are consenting to our handling of your information as set forth in this Policy, including our use of cookies and tracking tools as described below.
(This Policy does not apply to residents of the European Union, whose personal information we do not collect or process.)
The Kind of Information we Collect
When you use our services, we may collect certain personal information about you. As used in this Privacy Policy, the term “personal information” has the same meaning given to the term by the Canadian Customer Privacy Protection Act. Information that is aggregated, tokenized, or otherwise de-identified, so that it does not identify you as a specific individual, or information that is publicly available, is not “personal information.”
These are the kinds of information we may collect:
Information you affirmatively provide to us. We collect your information through email communications by you or your response to our email communications, through information voluntarily provided by you in connection with our marketing efforts or events, through your inquiries through our website, your creation of an account with us, your ordering product, or through any other information voluntarily provided by you through any channel. This information may include your name, contact information address, organizational connection (if any), or any other information you voluntarily provide to us. Under such circumstances, we may keep a record of your contact information and may use your email address and any other information you provided to us, to respond to you or to provide the services you requested.
If you create an online account, we also collect your password as well as information regarding your interests and preferences. Purchase information is maintained in account form as required to engage in secure consumer friendly e-commerce. Unless specifically requested and you use the method that we identify for such purpose, please do not send us any personal or otherwise confidential information. (Users may edit or change their personal information in their account by logging in and following the “edit this information” link in their account.)
If you choose to add a professional reseller’s affiliate code to your account to give sales credit to your professional provider, we will record that professional reseller’s unique ID on your account to ensure future orders also correctly credit your confirmed professional reseller. You may remove this connection at any time in your user account settings or may request removal.
Information we collect electronically. When you use our services, our servers may automatically capture information about you, such as the type of browser and operating system you are using, Internet Protocol (IP) address, the domain name of your internet service provider, which pages you visit on our site and how long you spend on each, and the unique number assigned to your server or internet connection.
If you connect with us over a social media network such as Facebook, LinkedIn, or Instagram, our systems may capture personal information from a particular network consistent with your privacy settings there. That information could include your name, user name, user ID, profile photo, age range, friends and/or follower list, etc. If your privacy settings allow such information to be shared, we will assume that network is authorized to share it with us.
We use cookies and website analytics to collect anonymized information about website usage by all of our visitors and to optimize and customize the shopping experience. Please refer to our Cookie Notice below.
Our website also includes several trackers from third parties, which help us collect information about the preferences of people who visit our site.
How we use or share the Information we Collect
We do not sell, nor will we sell, personal information received by janmarini.ca. We do use your information as follows:
- To provide services to you. We use your personal information to inform you of upcoming marketing events, industry developments, product characteristics and recommendations, and new products.
- To respond to your inquiries or requests. We pride ourselves on our customer service and product expertise. When you contact us with questions, comments, or concerns, we will collect your personal information in order to serve you in a manner consistent with our high expectations.
- To engage in marketing activities. We may add your personal information to our databases, including our subscriber and contact lists. This will allow us to deliver targeted marketing materials to you and to inform you of upcoming events and programs, new products, and other subjects of interest to you based on your contact(s) with us.
- To monitor the use of and improve our website. Site visit information is used only in aggregate form to help enhance the overall janmarini.ca shopping experience and to personalize customer experience. As previously indicated, we also use cookies and Google Analytics for this purpose.
- To assist in our marketing efforts. We provide your contact information to a third party which assists us in sending bulk emails to existing customers. This contact information includes only your email address. We require that third party to exercise reasonable care to protect your personal information and to adhere to all pertinent privacy laws, and we restrict the use of the information to the purposes for which it was provided.
- To comply with valid legal requirements. We may access, preserve, and disclose your information and other information if we believe that doing so is required or appropriate to comply with valid legal requests, to protect your, our, or others’ rights, to enforce our policies or contracts, or to respond to you or at your direction to disclose the information.
- To assign credit to your designated affiliate reseller. If you select to connect an affiliated professional reseller to your account, we will share purchase information with your declared reseller to help them continue to best serve your skincare needs.
- Also, if you register for a co-hosted meeting or event with JMSR and an authorized provider, unless otherwise stated, we may share your registration and or attendance information with the declared co-hosting provider to facilitate event or meeting execution.
Limitation
We will make good faith efforts to provide you with access to your information. However, there may be circumstances where we are unable to provide access, including, without limitation, where the information would compromise the privacy of others, where the burden or expense of providing access would be disproportionate to the risk to the privacy rights in question, or where the information is commercially proprietary. If we determine that access should be restricted for any reason, we will provide you with the reason for that determination as well as a contact person for any further discussion of the issue.
Consumers residing in Canada
We have disclosed above the categories of personal information we collect in the course of our business, and our use of the same. This is how you can exercise your privacy rights:
- As previously indicated, we do not sell your personal information.
- You may request that we disclose to you, free of charge, the personal information collected by us during the 12 months prior to your request, including the categories and specific pieces of that personal information, the sources from which we collected it, the purpose for collecting the information, and the categories of third parties with whom we have shared personal information. Your request for a copy of the personal information can be made only twice during the 12 month period.
- You may request that we correct, amend or delete from our records all personal information pertaining to you.
- We must verify your identity before disclosing or deleting your personal information. We will promptly verify the request, respond to your verified request within 10 days, and disclose and deliver the requested information to you, or delete your information if requested, within 45 days after our receipt of your request.
- You can make your request for disclosure or deletion of your personal information through the following channels: By email at info@janmarini.ca or by mail to: Nugen-RX at 335 – 155 East Beaver Creek Road, Richmond Hill, Ontario L4B 2N1
- If you believe you have been discriminated against or treated less favorably by us after exercising your privacy rights, you may notify us through the same channels.
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